 | The real returns Ted Evans, Chairman, talks about the result and the changes over the year. click here |  | For the long term Phil Chronican, WIB, on the importance of thinking and acting long term. click here |
 | Success drivers David Morgan, CEO, reflects on the factors driving Westpac’s success. click here |  | Going for all Brad Cooper, NZ, on earning all of our customers’ business. click here |
 | Going local Mike Pratt, CFS, on revitalising our local presence and touch. click here |  | Super for life Rob Coombe, BT, on a revolutionary new super product for Australians. click here |
 | Being there Peter Hanlon, BFS, on being there at the right time, with the right solutions. click here |